For the second time in a few weeks, I praise a JetBlue employee- Second Officer Pamela. No: I do not work for JetBlue. But the airline is becoming my favorite.
I flew a JetBlue flight from San Francisco to Long Beach yesterday. While settling in after boarding I noticed a flight officer talking to a passenger who had apparently lost his IPod in the terminal en route to the plane. Apparently, if this passenger had left the plane to look for his IPod, he would not have been allowed to reboard and would have had to wait for the next plane. She really helped him out by running to the security gate and back looking for the IPod, although she did not find it. She was able to spare the time because she was not a flight officer on my flight, but instead on a long ferry trip between her home in a mountain state and Long Beach where she was going to be second officer on a flight to New York.
At Long Beach I was waiting for my rental car shuttle when the same flight officer came up to me and handed me my mouse pad that had fallen out of my bag in the plane. I was really impressed: not only had she picked the pad up, but she knew who it belonged to and had kept it in case she saw me in the terminal.
Pamela was kind twice in my very short experience of her. I know few people who practice selflessness – it is rare. So: I herald unto the land my thanks to you, Pamela.
